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Privacy Policy  |  Security  |  Returns  |  Warranty  |  Terms and Conditions

 

PRIVACY POLICY

Gardner Lowe Aviation Services (GLAS) does not share your personal information with third parties. The information we collect is used solely for sales fulfillment and to maintain contact with our customers. We may use customer information for our own marketing and promotional purposes, or if we are compelled to do so by a court of law or governmental entity, or if we determine it is necessary or desirable to comply with the law or to protect or defend our rights or property.

SECURITY

GLAS strives to keep your personal information confidential by safeguarding and securing the data you provide us. Our website and data are hosted on protected servers ensuring against malicious hacks and security threats. This website uses industry-standard Secure Sockets Layer (SSL) to establish an encrypted link between our Web server and your computer.

SALES RETURNS

Prior to returning any product purchased from GLAS, please contact us for a Return Authorization Number. We are available by phone at 770-631-0650, or email at sales@gardneravs.com during normal business hours or we will respond as soon as possible usually within 24 hours.

Merchandise may be returned for credit or refund within 30 days from date of receipt if received in new, resalable condition—packed in original manufacturer's box, complete with instructions and all original components. A 20% restocking fee may apply if the item is not returned in its original saleable condition. After 30 days we cannot accept returns.

Certain items may not be eligible for return including books, DVDs, videos, life vests, life rafts and special-order items. Items that are installed or used are not eligible for return, so we strongly recommend verifying application eligibility prior to starting the install. GLAS is not responsible for parts installed incorrectly due to suggested applicability. It is the duty of the purchaser to verify eligibility prior to install and purchase.

The outbound freight charge for returns on items shipped using Free Shipping will be deducted from the refund.

WARRANTY

Warranty commences on date of shipment. All new equipment is warranted by the equipment manufacturer. Used equipment carries a guarantee as stated on the invoice, the terms of which vary depending on the item purchased.

PRICING AND AVAILABILITY

Prices are subject to change without notice. Availability of certain products may occasionally differ from the advertised description. If an item purchased is currently unavailable for shipment, and placed on backorder, we will contact you to let you know the estimated time for delivery and allow you the option to cancel the order.

ERRORS AND OMMISSIONS

Errors will be corrected where/when discovered. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions. If you feel you have identified an error or omission, please email us at sales@gardneravs.com.

SALES TAX AND EXEMPTIONS

Applicable state sales tax will be added to all orders shipped to Georgia. If you have a State of Georgia Sales and Use Tax Certificate or other exemption, please contact us at 770-631-0650 or email sales@gardneravs.com.

TERMS AND CONDITIONS

By using this website, you agree to the following terms and conditions.

This website extends to you a revocable, non-transferable, non-exclusive limited license to use this website for your own personal, noncommercial use and not for any use on behalf of any third party. Except as expressly set forth herein, you may not modify, copy, distribute, disclose, retransmit, sell, publish, broadcast, or circulate this website, or any portion of it without prior written consent.

This website is provided “as is” with all faults, you accept all risks known and unknown, of any such faults. This website disclaims all warranties, either expressed or implied, including but not limited to, any implied warranty of merchantability, fitness for a particular purpose, ownership, noninfrigement, accuracy of informational content, and absence of viruses and damaging or disabling code.

This website shall not be liable for any damages of any kind arising from or relating to its use. You agree to indemnify, defend, and hold harmless this website, and its officers, agents, and affiliates from and against any and all claims, liabilities, losses, costs and/or damages of any kind arising from or relating to your use of the website.

You agree that your electronic signature hereon shall be as valid and enforceable for all purposes as an original signature. You also agree that any agent or representative who electronically signs your electronic signature is your duly authorized agent or representative with full power and authority to bind you thereby.

Prices and Terms Subject to Change Without Notice.
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